Access and Trial

Copilot Assistant access is determined by the BuildingPro Suites license. The access mode controls whether Copilot Assistant is visible and whether you can start or continue processing requests.

Access Modes

Access mode	How access is granted	During the trial or subscription
Platform trial	A valid Platform (trial) license starts a Copilot Assistant trial for three calendar months from the Platform license start date.	Copilot Assistant is available for normal interactive use.
Platform after the trial	The Platform license remains valid, but the three-month Copilot trial has ended.	Existing Copilot content remains readable, but sending new requests, resuming conversations, re-executing queries, and exporting results require purchased Copilot access.
Purchased Copilot	A valid license containing the Copilot module is active.	Full Copilot Assistant access is available for the validity period of that entitlement.
Suite mode	Copilot Assistant is included in a valid Suite entitlement.	Suite mode uses the Suite entitlement directly and does not add the separate three-month Platform trial.

The trial start and end dates are derived from the license dates. They are not based on the first time an individual user opens or uses the Copilot Assistant.

After a Platform Trial Expires

When the Platform trial ends, Copilot Assistant can remain visible while the Platform license is valid. This allows users to review existing conversations and results. Actions that create or rerun processing are blocked until a purchased Copilot License becomes active.

If the Platform license itself is no longer valid, Copilot Assistant is no longer available through that Platform license. A valid purchased Copilot access is required for this.

Check the Status

Administrators can review the tenant's license information under Platform Core -> Governance & Monitoring -> License. During an active or expired Platform trial, the license page shows the Copilot trial status and its start and end dates. This information can also be viewed in the Copilot Sidebar or the dedicated AI Assist Page.

For general license activation and status checks, see Activate a Voucher and License.

Continue After the Trial

Contact your BuildingPro Suites administrator or sales contact to purchase the Copilot entitlement. After the purchased entitlement is active for the tenant, Copilot Assistant can be used again for interactive requests.