> For the complete documentation index, see [llms.txt](https://docs.buildings.ability.abb/collection/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.buildings.ability.abb/collection/english-v14/documentation/alarme-regeln-und-eskalationen/eskalationen/eskalationen-gruppieren.md).

# Group escalations

Also known as alert storm suppression

## Overview

If many alarms are triggered within a short period of time, this can lead to a flood of notifications. To avoid this, alarms can be combined within an escalation. In this process, multiple incoming alarms are merged into a single escalation message — depending on individually defined conditions. In addition, certain alarm tags can be excluded from combining so that they continue to be escalated individually.

### Procedure

<div data-full-width="true"><figure><img src="https://content.gitbook.com/content/Nyvwhz1kEMXcHf4HLuZ8/blobs/cJAnmBzH9WzDO1JqlUll/Eskalation%20(2).png" alt=""><figcaption></figcaption></figure></div>

1. Click on *Engineering* **\[A]**
2. Click on *Escalation* **\[B]**

   ▷ The overview of the escalation configurations opens.
3. Click on **\[D]**\
   ▷ The window opens *Combining alarms* **\[D1]**.
4. Activate the switch **\[D2]**, to enable combining alarms.
5. Enter under **\[D3]** enter the period in seconds within which the alarms must occur in order to be combined.
6. Enter under **\[D4]** the minimum number of alarms that must occur within the defined period for them to be combined.
7. Select under **\[D5]** exclude the alarm tags that should be excluded from combining (e.g. *High Prio*).
8. Click on **Save** **\[D6]**, to apply the changes.

### Example

**Conditions:**

* Period: **10 seconds**
* Minimum number: **5 alarms**

**Scenario 1:**\
Within 8 seconds, 5 alarms are triggered without excluded tags → **The alarms are combined** and sent as one escalation message.

**Scenario 2:**\
Within 10 seconds, 4 alarms are triggered → **No combination**, 4 separate escalation messages are sent.

**Scenario 3:**\
Within 10 seconds, 7 alarms are triggered, 2 of them with the tag *High Prio* (excluded) → The 5 remaining alarms are combined, the 2 *High Prio*-alarms are escalated individually.


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