> For the complete documentation index, see [llms.txt](https://docs.buildings.ability.abb/collection/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.buildings.ability.abb/collection/english-v14/documentation/alarme-regeln-und-eskalationen/eskalationen/notification-provider/slack.md).

# Slack

## Slack notifications in Eliona

The notification provider **Slack** in Eliona enables the configuration and management of notifications that are delivered directly in a Slack channel or Slack group. This is especially helpful for forwarding alarms and other important information to teams in real time.

***

## **Configuration**

<figure><img src="https://content.gitbook.com/content/Nyvwhz1kEMXcHf4HLuZ8/blobs/JbqWOjF3JGevmw2S2xnU/image.png" alt=""><figcaption></figcaption></figure>

* **Note:**\
  Enter a note or description relevant to the configuration. This could, for example, be the name of the Slack channel.
* **Token:**\
  Enter the token required for authentication with Slack. This token must be generated in the Slack admin area.
* **Save:**\
  Click on **"Save"**, to apply the configuration.

***

## **Combining alarms**

Alarms can also be grouped here, as with other notification providers. This makes it possible to combine multiple alarms and send them in a single message.

{% content-ref url="/pages/e6e1b849067aba2b868e1a38313521a652c84a2c" %}
[Group escalations](/collection/english-v14/documentation/alarme-regeln-und-eskalationen/eskalationen/eskalationen-gruppieren.md)
{% endcontent-ref %}

***

## **Slack templates**

<figure><img src="https://content.gitbook.com/content/Nyvwhz1kEMXcHf4HLuZ8/blobs/8cbuuXyjmLjPN4YcMDYi/image.png" alt=""><figcaption></figcaption></figure>

{% content-ref url="/pages/8894b3c86580a6b6b9cdac807e96502026afb725" %}
[Twig templating in Eliona](/collection/english-v14/academy/twig-templating-in-eliona.md)
{% endcontent-ref %}

Eliona offers the ability to customize individual templates for Slack notifications. These templates determine what the text style, structure, and content of the notification look like.

* **Customize template:**\
  Navigate to your Slack template and click the edit icon.
* **Override default:**\
  Activate the option **"Override default"**, to make individual changes to the template.\
  Once this option is enabled, you can edit the notification text.
* **Edit format & style:**\
  The Slack text can be customized to present the desired message clearly and understandably.

  **Example of an alarm text:**

  ```csharp
  Eliona Alarm: {{asset.name}} ({{asset.gai}}) - {{alarm.msg}} 
  {% if alarm.gone_ts is null %}https://{{domain_name}}/alarms?alarm_id={{alarm.alarm_id}}
  {% else %}https://{{domain_name}}/alarms/history{% endif %}
  ```
* **Save:**\
  Click on **"Save"**, to apply the changes. All future notifications will then use the customized template.


---

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