Create a rule

Procedure

1. Click on RULES [A] ▷ The rule overview opens

2. Click on [B] ▷ The window Add rules [C] opens ◈ Alternatively, you can also click one of the fields [B1] click. In this case, the rule is created directly in the corresponding asset. The field [D] then no longer needs to be filled in

3. Configure the rule ◈ See ↗ Details for more information about the individual options

4. Click on Confirm [M], to save the rule

Details

Element	Title	Details
[C]	Menu "Add Rule"	The rule is configured in this menu
[D]	Rule configuration	Configure a rule
[E]	Create tickets automatically	This feature will be available soon.
[F]	asset	Select the asset to which the rule should apply. If you created the rule via one of the fields [B1], this field is already filled in.
[G]	Type	Select the alarm type. Available options: Standard: An alarm is created when an asset attribute meets a certain condition. ↗ Asset status: an alarm is created when the asset has been inactive for a certain amount of time.
[H]	Attribute	Select the attribute to which the rule applies
[I]	Condition	In this field and in field [I1], you define which condition must be met for an alarm to be triggered.
[I1]	Threshold	Enter the threshold here.
[J]	Enable aggregation	Enable this switch if the rule should be based on aggregated values This will show additional aggregation options.
[J1]	Aggregation mode	Choose how the values within the selected grid should be aggregated. For example: Average, Min, Max, Sum.
[J2]	Aggregation grid	Defines the time grid on which the aggregation is based (e.g. 15 minutes, 1 hour, 1 day). This grid determines the evaluation granularity of the rule.
[K]	Priority	Select the priority that an alarm triggered by this rule should have
[L]	Acknowledgement	If you enable this option: An alarm triggered by this rule is ↗ acknowledgement required.
[M]	Tags	Give the rule one or more tags
[N]	"Alarm coming" message	This message is displayed when the alarm is triggered
[N1]	Default	Use the message preset by Eliona. The value is displayed under [M3]
[N1]	Custom	You can define your own message. You can find out which variables are available there -> here
[N2]	Preview	Preview of the alarm coming message
[O]	"Alarm clears" message	This message is displayed when the alarm clears
[O]	"Alarm clears" message: Default	Use the message preset by Eliona. The value is displayed under [L3]
[NO]	"Alarm clears" message: Custom	Create a custom "alarm clears" message
[O]	"Alarm clears" input field	Displays the "alarm clears" message. If "Custom" [L3] is enabled: the custom message can be entered in this field
[P]	Add rule	Save entries and create rule

Acknowledgement required

You can enable the "acknowledgement required" option for rules. The acknowledgement requirement has the following effects:

As explained in the ↗ Introduction explained, an alarm is triggered when the conditions of a rule are met. The acknowledgement requirement governs what happens when the conditions of a rule are NO LONGER met.

Example

A rule is created that triggers an alarm as soon as the temperature rises above 25 °C. The acknowledgement requirement governs what happens when the temperature drops back below 25 °C.

Behavior of alarms Without Acknowledgement required

If the conditions for the alarm are no longer met, the alarm automatically disappears from the ↗ alarm overview.

The disappeared alarm is recorded in the ↗ alarm history displayed.

Behavior of alarms With Acknowledgement required

Even if the conditions for the alarm are no longer met, the alarm remains in the ↗ alarm overview.

For an alarm with acknowledgement required to be removed from the alarm overview, the alarm must be acknowledged.

See also: ↗ Acknowledgement-required and clearing alarms.

It explains there how alarms can be acknowledged.