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Create a general calendar

Overview

General calendars serve as the basis for when alarms are escalated.

We recommend, General calendars to set it up as generously as possible. Often a General Calendar is created for a whole year.

By leaving days out, you can use the General Calendar to define when alarms should NOT be escalated, e.g. on public holidays. Bear in mind that you can have multiple General Calendars and select multiple General Calendars for each escalation.

Create calendar

  1. Click on Engineering [A]

  2. Click on Escalation [B]

  3. Click on [C]

    ▷ The calendar view opens.

  4. Click on [D] ▷ The window opens [D1]

  5. Give the calendar a name [D2]

  6. Click on [D3], to create new dates in the calendar

  7. Activate the switch [D4]

  8. Select under [D5] the start date

  9. Select under [D6] the end date

  10. Optional: Click again on [D3] to create further entries. ◈ By leaving dates out between the entries, you can deactivate escalations for a certain period of time, e.g. for public holidays.

  11. Click on Save [D7]

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