# Notification provider

## Open Notification Provider

<figure><img src="https://content.gitbook.com/content/Nyvwhz1kEMXcHf4HLuZ8/blobs/5v9mV0Zyrn457y2rXPXq/Job%20Dagnostics.png" alt=""><figcaption></figcaption></figure>

* Open the menu item **Engineering \[A]** \
  ▷ The "Engineering" workspace opens.
* Click on **\[B]**\
  ▷ The "Notifications providers" menu opens

  ▷ You see a list of the available notification providers.
* To get to [**↗Job diagnostic**](https://docs.buildings.ability.abb/collection/english-v14/documentation/alarms-rules-and-escalations/escalations/notification-provider/job-diagnostic) click on **\[C] " Show job diagnostic"**
* To the email configuration **\[D]**[ **↗ E-mail**](https://docs.buildings.ability.abb/collection/english-v14/documentation/alarms-rules-and-escalations/escalations/notification-provider/mail)**.**
* To the Google Chat configuration **\[E]** [**↗ Google Chat**](https://docs.buildings.ability.abb/collection/english-v14/documentation/alarms-rules-and-escalations/escalations/notification-provider/google-chat)**.**
* To the Slack configuration **\[F]** [**↗ Slack**](https://docs.buildings.ability.abb/collection/english-v14/documentation/alarms-rules-and-escalations/escalations/notification-provider/slack)**.**
* To the SMS configuration **\[G]** [**↗ SMS**](https://docs.buildings.ability.abb/collection/english-v14/documentation/alarms-rules-and-escalations/escalations/notification-provider/sms)**.**
* To the eCall configuration **\[H]**[ **↗ eCall**](https://docs.buildings.ability.abb/collection/english-v14/documentation/alarms-rules-and-escalations/escalations/notification-provider/ecall-services)**.**

For alarms to be successfully escalated to users, the escalation channels (notification providers) must be configured correctly.

{% hint style="info" %}
Escalation channels apply system-wide.&#x20;

This means that each escalation channel is configured only once and then applies to every project in the system.&#x20;
{% endhint %}