# Job diagnostic

## What is the purpose of the *Job Diagnostics*?

The *Job Diagnostics* in *Eliona* are used for the detailed analysis and monitoring of the processing of *Notifications*. Here you can track which *Notifications* were triggered, through which providers they were escalated, and to whom they were sent. You also gain insight into the status and history of the respective *Notification*-jobs.

With *Job Diagnostics* you can:

* Monitor the sending process of a *Notification* monitor.
* trace escalation chains and recipients.
* Identify problems with delivery or processing at an early stage.
* Information about repeated *Notifications* and their duration.

This function is particularly helpful for administrators and operators to check the functioning of the *Notification*-system and ensure that alerts and messages are properly forwarded.

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## Open job diagnostics

<div data-full-width="true"><figure><img src="https://content.gitbook.com/content/Nyvwhz1kEMXcHf4HLuZ8/blobs/wevWXKJ3s5NmqDMdrQB6/Job%20Dagnostics.png" alt=""><figcaption></figcaption></figure></div>

* Open the menu item **Engineering \[A]** \
  ▷ The "Engineering" workspace opens.
* Click on **\[B] Notifications providers**\
  ▷ The "Notifications providers" menu opens

  ▷ You see a list of the available notification providers.
* To get to **Job diagnostic** click on **\[C] " Show job diagnostic"**

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## **The job diagnostics page**

<div data-full-width="true"><figure><img src="https://content.gitbook.com/content/Nyvwhz1kEMXcHf4HLuZ8/blobs/33TxXRd6FLqAFewbNVet/Job%20Dagnostics%20(1).png" alt=""><figcaption></figcaption></figure></div>

<table data-full-width="true"><thead><tr><th width="92"></th><th width="127"></th><th></th></tr></thead><tbody><tr><td><strong>[A]</strong></td><td>ID</td><td>The ID of the notification </td></tr><tr><td><strong>[B]</strong></td><td>Function</td><td>Through which notification provider it was escalated.</td></tr><tr><td><strong>[C]</strong></td><td>Recipient</td><td>To whom it was escalated.</td></tr><tr><td><strong>[D]</strong></td><td>Start</td><td>When the notification started.</td></tr><tr><td><strong>[E]</strong></td><td>Created</td><td>When the notification was triggered.</td></tr><tr><td><strong>[F]</strong></td><td>Delivered by</td><td>By whom the notification was created.</td></tr><tr><td><strong>[G]</strong></td><td>Status</td><td>The status of the notification.</td></tr><tr><td><strong>[H]</strong></td><td>Details</td><td>The details can be expanded; here you can see from which alarm or which ticket the notification was triggered. In addition, you can see when the last notification of this alarm was sent, how often it was repeated, and how long it took.</td></tr><tr><td><strong>[I]</strong></td><td>Search</td><td>Here you can filter the notifications by various criteria.</td></tr><tr><td><strong>[J]</strong></td><td>More options</td><td>Click here to <strong>[K]</strong> open</td></tr><tr><td><strong>[K]</strong></td><td>Go to</td><td>Here you can go directly to the alarm or ticket that triggered this notification</td></tr><tr><td><strong>[L]</strong></td><td>Page settings</td><td>Set here how many jobs you want to see or jump to the next or previous page.</td></tr></tbody></table>