Job diagnostic
What is the purpose of the Job Diagnostics?
The Job Diagnostics in Eliona are used for the detailed analysis and monitoring of the processing of Notifications. Here you can track which Notifications were triggered, through which providers they were escalated, and to whom they were sent. You also gain insight into the status and history of the respective Notification-jobs.
With Job Diagnostics you can:
Monitor the sending process of a Notification monitor.
trace escalation chains and recipients.
Identify problems with delivery or processing at an early stage.
Information about repeated Notifications and their duration.
This function is particularly helpful for administrators and operators to check the functioning of the Notification-system and ensure that alerts and messages are properly forwarded.
Open job diagnostics
Open the menu item Engineering [A] ▷ The "Engineering" workspace opens.
Click on [B] Notifications providers ▷ The "Notifications providers" menu opens
▷ You see a list of the available notification providers.
To get to Job diagnostic click on [C] " Show job diagnostic"
The job diagnostics page
[A]
ID
The ID of the notification
[B]
Function
Through which notification provider it was escalated.
[C]
Recipient
To whom it was escalated.
[D]
Start
When the notification started.
[E]
Created
When the notification was triggered.
[F]
Delivered by
By whom the notification was created.
[G]
Status
The status of the notification.
[H]
Details
The details can be expanded; here you can see from which alarm or which ticket the notification was triggered. In addition, you can see when the last notification of this alarm was sent, how often it was repeated, and how long it took.
[I]
Search
Here you can filter the notifications by various criteria.
[J]
More options
Click here to [K] open
[K]
Go to
Here you can go directly to the alarm or ticket that triggered this notification
[L]
Page settings
Set here how many jobs you want to see or jump to the next or previous page.
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