# SMS

## SMS notifications in Eliona

The notification provider **SMS** in Eliona enables the configuration and management of SMS notifications to send alarms and other notifications directly via SMS. These notifications are ideal for time-critical messages.

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## **Configuration**

The SMS settings can **not be configured via the frontend**. Instead, the parameters must be passed directly to the service. Please contact your system administrator to make the necessary settings.

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## Combining alarms

Alarms can also be grouped here, just like with other notification providers. 

{% content-ref url="../group-escalations" %}
[group-escalations](https://docs.buildings.ability.abb/collection/english-v14/documentation/alarms-rules-and-escalations/escalations/group-escalations)
{% endcontent-ref %}

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## **SMS templates**

<figure><img src="https://content.gitbook.com/content/Nyvwhz1kEMXcHf4HLuZ8/blobs/eAr43ZJgf5Dnvs1iv4Gq/image.png" alt=""><figcaption></figcaption></figure>

Eliona offers the option to customize individual SMS templates. These templates define the text style, structure, and content of the SMS notifications.

{% content-ref url="../../../../academy/twig-templating-in-eliona" %}
[twig-templating-in-eliona](https://docs.buildings.ability.abb/collection/english-v14/academy/twig-templating-in-eliona)
{% endcontent-ref %}

1. **Customize template:**\
   Under Templates, find your SMS template and to edit it click on <img src="https://content.gitbook.com/content/Nyvwhz1kEMXcHf4HLuZ8/blobs/FhI0KSj4ZkgRHu8JLdsf/image.png" alt="" data-size="line">
2. **Override default:**
   * Select the option **"Override default"**, to make individual changes to the template.
   * Once this option is active, you can edit the SMS text.
3. **Edit format & style:**\
   The SMS text can be adjusted directly to convey the desired information concisely and clearly.\
   **Example of an alarm SMS text:**

   ```csharp
   Eliona Alarm: {{asset.name}} ({{asset.gai}}) - {{alarm.msg}} 
   {% if alarm.gone_ts is null %}https://{{domain_name}}/alarms?alarm_id={{alarm.alarm_id}}
   {% else %}https://{{domain_name}}/alarms/history{% endif %}
   ```
4. **Save:**
   * After editing the template, click on **"Save"**, to apply the changes.