SMS

SMS notifications in Eliona

The notification provider SMS in Eliona enables the configuration and management of SMS notifications to send alarms and other notifications directly via SMS. These notifications are ideal for time-critical messages.

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Configuration

The SMS settings can not be configured via the frontend. Instead, the parameters must be passed directly to the service. Please contact your system administrator to make the necessary settings.

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Combining alarms

Alarms can also be grouped here, just like with other notification providers.

Group escalations

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SMS templates

Eliona offers the option to customize individual SMS templates. These templates define the text style, structure, and content of the SMS notifications.

Twig templating in Eliona

1. Customize template: Under Templates, find your SMS template and to edit it click on

2. Override default:

   • Select the option "Override default", to make individual changes to the template.

   • Once this option is active, you can edit the SMS text.

3. Edit format & style: The SMS text can be adjusted directly to convey the desired information concisely and clearly. Example of an alarm SMS text:

   Eliona Alarm: {{asset.name}} ({{asset.gai}}) - {{alarm.msg}} 
   {% if alarm.gone_ts is null %}https://{{domain_name}}/alarms?alarm_id={{alarm.alarm_id}}
   {% else %}https://{{domain_name}}/alarms/history{% endif %}

4. Save:

   • After editing the template, click on "Save", to apply the changes.