> For the complete documentation index, see [llms.txt](https://docs.buildings.ability.abb/collection/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.buildings.ability.abb/collection/english-v14/documentation/tickets/task-starten-und-abschliessen.md).

# Start, complete, or cancel tasks

Open the task via the ticket list or via the tab **Tasks** in the ticket details.

<div data-full-width="true"><figure><img src="https://156899794-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNyvwhz1kEMXcHf4HLuZ8%2Fuploads%2Fgit-blob-00b74390ee40cb14766d79da0d2182b334441c7e%2FTaks%20details.png?alt=media" alt="Task-Details mit Statusaktionen"><figcaption><p>Task details</p></figcaption></figure></div>

<table data-header-hidden data-search="false"><thead><tr><th width="69.800048828125">Item</th><th width="161.079833984375">Title</th><th>Description</th></tr></thead><tbody><tr><td><strong>[M]</strong></td><td>Edit</td><td>Opens the form for adjusting assignee, due date, time spent, and other task data.</td></tr><tr><td><strong>[L1]</strong></td><td>Status action</td><td>Sets an assigned task to <strong>In progress</strong>. For a started task, here <strong>Complete task</strong> displayed.</td></tr><tr><td><strong>[L2]</strong></td><td>Cancel task</td><td>Cancels the task.</td></tr><tr><td><strong>[F]</strong></td><td>Back</td><td>Returns to the previous view.</td></tr></tbody></table>

## Status rules

1. A task in the status **Assigned** must first be set to **In progress** be set.
2. Only a started task can be completed.
3. A task in progress can only be completed if time spent has been entered.
4. When completed, the task time is included in the ticket's automatically calculated total time.

The assignee and creator of the task, the assignee and creator of the parent ticket, as well as users with **Ticket Manage** may accept, complete, or cancel the task. [-> Full rights overview](/collection/english-v14/documentation/tickets/rechte-fuer-tickets-und-tasks.md)


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