> For the complete documentation index, see [llms.txt](https://docs.buildings.ability.abb/collection/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.buildings.ability.abb/collection/english-v14/documentation/tickets/tasks-erstellen.md).

# View and create tasks

## Show tasks

Open the tab in the ticket details **Tasks \[B]**.

<div data-full-width="true"><figure><img src="https://156899794-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNyvwhz1kEMXcHf4HLuZ8%2Fuploads%2Fgit-blob-e002f25b66b57607653a222249b913c7c4487006%2FTasks.png?alt=media" alt="Taskliste eines Tickets mit Timeline"><figcaption><p>Tasks of a ticket</p></figcaption></figure></div>

<table data-header-hidden data-search="false"><thead><tr><th width="64.67999267578125">Element</th><th width="155.1199951171875">Title</th><th>Description</th></tr></thead><tbody><tr><td><strong>[F]</strong></td><td>Back</td><td>Returns to the ticket list.</td></tr><tr><td><strong>[G]</strong></td><td>Columns</td><td>Defines visible columns and their order.</td></tr><tr><td><strong>[H]</strong></td><td>Filter</td><td>Filters the task list.</td></tr><tr><td><strong>[I]</strong></td><td>Create task</td><td>Opens the task form.</td></tr><tr><td><strong>[J]</strong></td><td>Timeline</td><td>Shows activities by user and calendar week.</td></tr><tr><td><strong>[J2]</strong></td><td>Change week</td><td>Switches to the previous or next calendar week.</td></tr><tr><td><strong>[J3]</strong></td><td>Event</td><td>Shows the details of an activity when hovering over it with the mouse pointer.</td></tr><tr><td><strong>[K]</strong></td><td>Task list</td><td>Shows the ticket's tasks.</td></tr><tr><td><strong>[K1]</strong></td><td>Task number</td><td>Unique number of the task.</td></tr><tr><td><strong>[K2]</strong></td><td>Status</td><td>Current status of the task.</td></tr><tr><td><strong>[K3]</strong></td><td>Title</td><td>Title of the task.</td></tr><tr><td><strong>[K4]</strong></td><td>Assignee</td><td>Person the task is assigned to.</td></tr><tr><td><strong>[K5]</strong></td><td>Due date</td><td>Due date or period of the task.</td></tr><tr><td><strong>[K6]</strong></td><td>Time spent</td><td>Recorded working time for the task.</td></tr><tr><td><strong>[K7]</strong></td><td>Asset</td><td>Assigned asset.</td></tr><tr><td><strong>[K8]</strong></td><td>Reason</td><td>Reason of the task.</td></tr><tr><td><strong>[K9]</strong></td><td>More options</td><td>Opens additional actions for the task.</td></tr><tr><td><strong>[L]</strong></td><td>Open</td><td>Opens the task details.</td></tr></tbody></table>

## Create or edit task

Click on **Create task \[I]**. To edit, open an existing task and click on **Edit \[M]**.

<figure><img src="https://156899794-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNyvwhz1kEMXcHf4HLuZ8%2Fuploads%2Fgit-blob-380e038761e48340c0ec3864036bba93e9e63b67%2FCreate%20Task.png?alt=media" alt="Formular zum Erstellen oder Bearbeiten eines Tasks"><figcaption><p>Create or edit task</p></figcaption></figure>

<table data-header-hidden data-search="false"><thead><tr><th width="78.75994873046875">Element</th><th width="134.6800537109375">Title</th><th>Description</th></tr></thead><tbody><tr><td><strong>[M1]</strong></td><td>Belongs to</td><td>Parent ticket.</td></tr><tr><td><strong>[M2]</strong></td><td>Title</td><td>Title of the task.</td></tr><tr><td><strong>[M3]</strong></td><td>Assignee</td><td>Person who edits the task.</td></tr><tr><td><strong>[M4]</strong></td><td>Due date</td><td>Fixed date or period.</td></tr><tr><td><strong>[M5]</strong></td><td>Time spent</td><td>Working time in hours and minutes. This field appears when editing, not when creating a new task.</td></tr><tr><td><strong>[M6]</strong></td><td>Asset</td><td>Assigned asset. Optional.</td></tr><tr><td><strong>[M7]</strong></td><td>Reason</td><td>Reason or category of the task.</td></tr><tr><td><strong>[M8]</strong></td><td>Description</td><td>Description of the work step.</td></tr><tr><td><strong>[M9]</strong></td><td>Attachments</td><td>Select files or drag them into the area. Optional.</td></tr><tr><td><strong>[M10]</strong></td><td>Save</td><td>Creates the task or saves the changes.</td></tr></tbody></table>

After creation, authorized users can [-> start, complete, or cancel the task](/collection/english-v14/documentation/tickets/task-starten-und-abschliessen.md).


---

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