Ticket and task settings

Open Tickets and click the gear in the top bar. The settings apply across the project.

Ticket and task settings

[A]	Notification after ticket creation	Sends an email to the assignee after a ticket is created.
[B]	Send from priority	Determines from which priority the notification is sent.
[C]	Default assignee	Is preselected by default for new tickets.
[D]	Remove default assignee	Deletes the default assignment.
[E]	All tasks completed	Notifies the ticket assignee as soon as all tasks of the ticket are completed.
[F]	Ticket or task overdue	Notifies the respective assignee about overdue open tickets or tasks.
[G]	Save	Applies the settings.

The overdue check compares whole calendar days. Completed or canceled tickets and tasks do not trigger an overdue notification.