> For the complete documentation index, see [llms.txt](https://docs.buildings.ability.abb/collection/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.buildings.ability.abb/collection/german-14.2-freezed/dokumentation/alarme-regeln-und-eskalationen/eskalationen/notification-provider.md).

# Notification Provider

## Notification Povider öffnen

<figure><img src="/files/3Em10Zhh460eY490xH6r" alt=""><figcaption></figcaption></figure>

* Öffnen Sie den Menüpunkt **Engineering \[A]** \
  ▷ Der Arbeitsbereich "Engineering" öffnet sich.
* Klicken Sie auf **\[B]**\
  ▷ Das Menü "Notifications providers" öffnet sich

  ▷ Sie sehen eine Liste der verfügbaren Notification providers.
* Um zu der [**↗Job diagnostic**](/collection/german-14.2-freezed/dokumentation/alarme-regeln-und-eskalationen/eskalationen/notification-provider/job-diagnostic.md) zu gelangen klicken Sie auf **\[C] " Show job diagnostic"**
* Zur E-Mail Konfiguration **\[D]**[ **↗ E-Mail**](/collection/german-14.2-freezed/dokumentation/alarme-regeln-und-eskalationen/eskalationen/notification-provider/mail.md)**.**
* Zur Google Chat Konfiguration **\[E]** [**↗ Google Chat**](/collection/german-14.2-freezed/dokumentation/alarme-regeln-und-eskalationen/eskalationen/notification-provider/google-chat.md)**.**
* Zur Slack Konfiguration **\[F]** [**↗ Slack**](/collection/german-14.2-freezed/dokumentation/alarme-regeln-und-eskalationen/eskalationen/notification-provider/slack.md)**.**
* Zur SMS Konfiguration **\[G]** [**↗ SMS**](/collection/german-14.2-freezed/dokumentation/alarme-regeln-und-eskalationen/eskalationen/notification-provider/sms.md)**.**
* Zur eCall Konfiguration **\[H]**[ **↗ eCall**](/collection/german-14.2-freezed/dokumentation/alarme-regeln-und-eskalationen/eskalationen/notification-provider/ecall-services.md)**.**

Damit Alarme erfolgreich an Nutzer eskaliert werden können, müssen die Eskalationskanäle (Notification Provider) korrekt konfiguriert werden.

{% hint style="info" %}
Eskalationskanäle gelten systemweit.&#x20;

Das heißt, dass jeder Eskalationskanal nur einmal konfiguriert wird und dann für jedes Projekt im System gilt.&#x20;
{% endhint %}


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