> For the complete documentation index, see [llms.txt](https://docs.buildings.ability.abb/collection/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.buildings.ability.abb/collection/german/plattform/live-cockpit/widgets/predefined-widgets/ticket-overview.md).

# Ticketübersicht

Die Ticketübersicht zeigt Tickets und Aufgaben für den aktuellen Mandanten an.

<div data-full-width="true"><figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FyF3WzOdiz9mW67732WSr%2F3A185EC5-E7EF-46E6-B5A8-402426CCF362.png?alt=media&#x26;token=8ff77879-6213-4bc6-b62b-d71158469d4c" alt=""><figcaption><p>Das Widget „Ticketübersicht“</p></figcaption></figure></div>

## Widget konfigurieren

{% @supademo/embed url="<https://app.supademo.com/demo/gu5ZEnPWhi8TdA02U6xNr>" demoId="gu5ZEnPWhi8TdA02U6xNr" fullWidth="true" %}

1. Stellen Sie sicher, dass Sie sich im Menü „Dashboard“ befinden
2. Klicken Sie auf „Widget hinzufügen“
3. Klicken Sie auf „BuildingPro Suites“
4. Klicken Sie auf „Ticketübersicht“
5. Wählen Sie das primäre Asset aus. Der Name dieses Assets wird in der Titelleiste des Widgets angezeigt.
6. Optional: Wählen Sie aus, wie viel Platz Ihr neues Widget auf dem Dashboard einnehmen soll.
7. Klicken Sie auf „Widget hinzufügen“
8. Das Widget erscheint im Dashboard.


---

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