> For the complete documentation index, see [llms.txt](https://docs.buildings.ability.abb/collection/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.buildings.ability.abb/collection/german/plattform/platform-core/alert-and-escalation/escalations/notification-provider/ecall-services.md).

# eCall Services

eCall ist ein in der Schweiz weit verbreitetes System zum Senden automatisierter SMS- und Sprachnachrichten.

## Wie es funktioniert

eCall sendet SMS- und Sprachnachrichten per E-Mail.

{% hint style="warning" %}
eCall ist ein kostenpflichtiger Dienst!
{% endhint %}

## eCall in BuildingPro Suites aktivieren

Um die eCall-Funktion in BuildingPro Suites zu aktivieren, gehen Sie wie folgt vor:

{% @supademo/embed url="<https://app.supademo.com/demo/clm08sqoj4o4u1s194myacnrp>" demoId="clm08sqoj4o4u1s194myacnrp" fullWidth="true" %}

### Alarmgruppierung

Alarme können hier ebenfalls wie bei anderen Benachrichtigungsanbietern gruppiert werden.

{% content-ref url="/pages/e7a3fe3eebc2ccd00266fb27cf678a1e745a760c" %}
[Eskalationen gruppieren](/collection/german/plattform/platform-core/alert-and-escalation/escalations/group-escalations.md)
{% endcontent-ref %}

## Telefonnummer angeben

BuildingPro Suites muss wissen, an welche Telefonnummer die SMS oder Sprachnachricht gesendet werden soll.

Eine Telefonnummer kann bei der Erstellung eines Benutzers hinterlegt werden.

Sie können die Kontaktdaten später hinzufügen: Kontaktdaten eines Benutzers hinzufügen


---

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