Check License and Access Status

Access to BuildingPro Suites depends on the license status of the selected portfolio and tenant.

After you select a portfolio and open BuildingPro Suites, verify that access is available for that tenant.

What to check

  • In ABB Ability BuildingPro, make sure you are working in the correct portfolio.

  • Open BuildingPro Suites from that portfolio.

  • In BuildingPro Suites, review the license information under Settings -> License.

  • If a license warning is shown, check the remaining time and coordinate the renewal in time.

Typical user flow

  • If a portfolio is already available to you, select it and open BuildingPro Suites from there.

  • If no portfolio is available yet, create a portfolio first and then open BuildingPro Suites.

  • If the selected tenant has valid access, you can continue with user invitations, roles, assets, and data onboarding.

If access is not available

If the BuildingPro Suites entry is not available for the selected portfolio, or if the license has expired, the administrator must assign, renew, or purchase the required license before work can continue in that tenant.

For details about the license view and expiry warnings in BuildingPro Suites, see ↗ License and ↗ License is expiring.

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