Check the Building Edge Configuration
Before connecting a preconfigured Building Edge to BuildingPro Suites, verify that the Edge has the required network, cloud, organization, license, asset, and API settings.
For complete instructions on configuring the Building Edge, see the User Manual - Edge Editor. This page provides the checks that are most important for the BuildingPro Suites and openBOS connection.
Check the network configuration
Make sure that the active IP port has both a gateway address and a DNS server configured.
[A] Gateway address and primary DNS server: Confirm that both values are configured for the active IP port. Without these settings, the Edge cannot reliably reach cloud services.
Check the cloud connection
Confirm that the Edge is connected to the cloud services.
[B] Cloud connection status: Confirm that the status shows that the Building Edge is connected to the cloud.
Check the organization connection
Make sure that the organization on the Edge is connected to the cloud portfolio that you want to use in BuildingPro.
[C] Organization: Confirm that a cloud icon is displayed next to the organization. The icon indicates that the organization is connected to the cloud portfolio.
Check the licenses
Confirm that the Edge has both the required cloud license and the oBaaS license.
[D] License Administration: Open the license administration view to review the license status and effective licenses.
[E] License details and event history: Confirm that the cloud and oBaaS license entries are present and valid. The event history shows when the licenses were mapped.
The Edge must be licensed before it can provide data to BuildingPro Suites. If a required license is missing or expired, resolve the licensing issue before continuing.
Check the assets
Make sure that the project contains asset instances, not only asset and device templates. Assets must be used in the project before their data can be synchronized to BuildingPro Suites.
After signing in, select BuildingPro Vision from Select the tool to open. Then open Assets.
[G] Asset instances: Confirm that the asset list contains the assets used in the project.
If no assets are listed, return to the BuildingPro Editor and place the required assets on the floor plans. Meters are an exception: meters only need to be added to the Meters panel.
Activate API subscriptions
To receive attribute data in BuildingPro Suites, activate the API Subscription for each attribute or point that should be available to the client API. This is required when the Edge should regularly provide the values to BuildingPro Suites.
Open the asset that contains the attribute or point.
Open the API Subscriptions tab.
Activate the required point under [H].
Configure the frequency and deadband if required.
Save the API Subscription settings. ▷ Only attributes with an active API Subscription are regularly fetched and sent to BuildingPro Suites. If an API Subscription is not activated, the point can still be available through the API, but the Edge fetches its value only when the client requests it. The value may therefore take longer to retrieve.
Continue with the setup
After all checks are successful, continue with Connect a Building Edge to BuildingPro as a Site. Then assign the OpenBOS licenses and configure the openBOS app.
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