For the complete documentation index, see llms.txt. This page is also available as Markdown.

Why are Roles so Important?

It is important that every user is assigned to a tenant. This usually happens automatically when the user is invited to a portfolio in ABB Ability™ BuildingPro. A user without an assigned tenant cannot see anything or perform any actions in BuildingPro Suites.

Find out -> here how to assign a user to a tenant.

Why is that?

If a user is not assigned to a tenant, no role applies to that user in that tenant.

Without an assigned role in the current tenant, the user cannot see any menu items or perform any actions there.

Fig. 1 – This is what a user sees who is not assigned to a tenant. The entire menu bar is empty, and no actions can be performed

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