# Alarms

## The Alarm Overview

In the sidebar, click on **\[A]** to open the alarm overview. In the alarm overview, you will see a list of all outstanding alarms.

<div data-full-width="true"><figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FINFotDOs7vwmajY3cziV%2FAlarm%20Details%20List.png?alt=media&#x26;token=2012a539-212a-4f66-9105-8429f81f0e28" alt=""><figcaption><p><em>Fig. 1 – The Alarm Overview (Normal View)</em></p></figcaption></figure></div>

<figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2Fk6PAJafvMefCsEsKbVco%2FAlarm%20Gehe%20zu%20(1).png?alt=media&#x26;token=80e5e87c-aba6-4aee-b1a9-75c44f235463" alt=""><figcaption></figcaption></figure>

<div data-full-width="true"><figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FbiWYhoZVqwcLvawPQLuM%2FAlarm%20Details%20List.png?alt=media&#x26;token=f98e5b85-f4f6-47f0-a6ff-b1353a9cda5e" alt=""><figcaption></figcaption></figure></div>

<table data-full-width="true"><thead><tr><th width="96.93330891927081">Element</th><th width="231.79998779296875">Title</th><th>Details</th></tr></thead><tbody><tr><td><strong>[A]</strong></td><td>"Alarms" menu item</td><td>Click to open the alarm overview. The icon on the menu item <img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FB6So4LX7rV7vXhBnA9a8%2Fimage.png?alt=media&#x26;token=7d88396c-08a2-40d5-a4dc-27f708028048" alt="" data-size="line"> has the color of the alarm with the highest priority and disappears when no alarms are active.</td></tr><tr><td><strong>[B]</strong></td><td>"Priority" column</td><td>Shows the priority of the alarm. Note: The priority is set when <a href="../alarms-rules-and-escalations/rules/create-a-rule">↗ creating a rule</a></td></tr><tr><td><strong>[C]</strong></td><td>Indicator for acknowledgment obligation</td><td>Appears when an alarm is <a href="alarms/acknowledgment-obligation-and-dismissed-alarms">↗ subject to acknowledgment</a></td></tr><tr><td><strong>[D]</strong></td><td>"Comes" column</td><td>Indicates when the alarm was triggered</td></tr><tr><td><strong>[E]</strong></td><td>"Alarm duration" column</td><td>When an alarm has disappeared: Shows how long the alarm was present</td></tr><tr><td><strong>[F]</strong></td><td>"Goes" column</td><td>Indicates when the alarm stopped being triggered.</td></tr><tr><td><strong>[G]</strong></td><td>"Asset" column</td><td>Shows which asset was affected by the alarm</td></tr><tr><td><strong>[H]</strong></td><td>"GAI" column</td><td>Shows the GAI of the asset for which the alarm was triggered</td></tr><tr><td><strong>[I]</strong></td><td>"Attribute" column</td><td>Shows which attribute was affected by the alarm</td></tr><tr><td><strong>[J]</strong></td><td>"Value" column</td><td>Shows the value</td></tr><tr><td><strong>[K]</strong></td><td>"Tags" column</td><td>Shows the tags that were assigned to the rule through which the alarm was created ◈ Only tags that are in a category that has been marked as a <a href="../../../mandatory-base/platform-core/workspace-and-identity/tags#mark-categories-as-favorite">↗ favorite</a> are displayed. For more information, see <a href="#display-of-tags">↗ Display of Tags</a></td></tr><tr><td><strong>[L]</strong></td><td>"Alarm text" column</td><td>Displays the notification ◈ Note: The content of the notification can be defined when <a href="../alarms-rules-and-escalations/rules/create-a-rule">↗ creating a rule</a>.</td></tr><tr><td><strong>[M]</strong></td><td>"Acknowledged by..." column</td><td>Indicates who <a href="alarms/acknowledgment-obligation-and-dismissed-alarms">↗ acknowledged</a> the corresponding alarm</td></tr><tr><td><strong>[N]</strong></td><td>"Acknowledged at" column</td><td>Shows when the alarm was acknowledged.</td></tr><tr><td><strong>[O]</strong></td><td>"Type" column</td><td>Here, the type set in the rule is displayed <a href="../alarms-rules-and-escalations/rules/create-a-rule">↗ Create a rule</a>.</td></tr><tr><td><strong>[P]</strong></td><td>More options</td><td>Displays further options for the corresponding alarm</td></tr><tr><td><strong>[P1]</strong></td><td>"More Options" menu</td><td>Further options for the corresponding alarm</td></tr><tr><td><strong>[P2]</strong></td><td>Go to...</td><td>Click to open points M9 to M14.</td></tr><tr><td><strong>[P3]</strong></td><td>Asset links</td><td>Click to display the <a href="../../mandatory-base/assets/add-links-to-an-asset">-> links assigned to the asset </a></td></tr><tr><td><strong>[P4]</strong></td><td>Add to bookmarks</td><td>Create a <a href="../../mandatory-base/additional-features/bookmarks">↗ bookmark</a> for this alarm</td></tr><tr><td><strong>[P5]</strong></td><td>Asset history</td><td>Display the alarm history for the respective asset</td></tr><tr><td><strong>[P6]</strong></td><td>Acknowledge alarm</td><td>Acknowledge the corresponding alarm</td></tr><tr><td><strong>[P7]</strong></td><td>Acknowledge with comment / Logbook</td><td>Acknowledge an alarm and add a comment. If an alarm has already been acknowledged with a comment, the "Logbook" option appears. The comment that was entered when an alarm was acknowledged with a comment is displayed in the logbook</td></tr><tr><td><strong>[P8]</strong></td><td>Create ticket</td><td>Create a <a href="../service-desk">↗ ticket</a> for the corresponding alarm</td></tr><tr><td><strong>[P9]</strong></td><td>Go to ticket</td><td>Go to the ticket for the corresponding alarm</td></tr><tr><td><strong>[P10]</strong></td><td>Go to rule</td><td>Display the rule that triggered the corresponding alarm</td></tr><tr><td><strong>[P11]</strong></td><td>Go to asset</td><td>Calls up the asset details of the corresponding asset.</td></tr><tr><td><strong>[P12]</strong></td><td>Go to asset on the map</td><td>Displays the corresponding asset on the <a href="../map-and-floor/map">↗ map</a>. ◈ If no position is assigned to the asset, the map is opened in the ↗ default map section</td></tr><tr><td><strong>[P13]</strong></td><td>Go to BIM</td><td>Open the <a href="../bim">↗ BIM</a> of the corresponding asset. ◈ If no BIM is assigned to the asset, the BIM menu is opened.</td></tr><tr><td><strong>[P14]</strong></td><td>Go to Digital Twin</td><td>Call up the <a href="../photoreal-twin">↗ Digital Twin</a> of the corresponding asset</td></tr><tr><td><strong>[Q1]</strong></td><td>Back</td><td>Turn back a page</td></tr><tr><td><strong>[Q1]</strong></td><td>Forward</td><td>Turn forward a page</td></tr><tr><td><strong>[R]</strong></td><td>Rows</td><td>Select how many alarms are displayed on a page</td></tr><tr><td><strong>[S]</strong></td><td>"Detailed Overview" switch</td><td>When this switch is <strong>ON</strong>: The detailed overview is displayed</td></tr><tr><td><strong>[T]</strong></td><td>"Active Alarms" switch</td><td>When this switch is <strong>ON</strong>: Active alarms are displayed. When this switch is <strong>OFF</strong>: Active alarms are hidden</td></tr><tr><td><strong>[T1]</strong></td><td>Number of "Active Alarms"</td><td>Shows how many alarms are active</td></tr><tr><td><strong>[U]</strong></td><td>"Acknowledged Alarms" switch</td><td>When this switch is <strong>ON</strong>: Acknowledged alarms are displayed. When this switch is <strong>OFF</strong>: Acknowledged alarms are hidden</td></tr><tr><td><strong>[U1]</strong></td><td>Number of "Acknowledged Alarms"</td><td>Shows how many alarms have been acknowledged</td></tr><tr><td><strong>[V]</strong></td><td>"Paused Alarms" switch</td><td>When this switch is <strong>ON</strong>: Paused alarms are displayed. When this switch is <strong>OFF</strong>: Paused alarms are hidden</td></tr><tr><td><strong>[V1]</strong></td><td>Number of "Paused Alarms"</td><td>Shows how many alarms are paused</td></tr><tr><td><strong>[W]</strong></td><td>Alarm statistics</td><td>Calls up the <a href="alarms/alarm-statistics">↗ Alarm Statistics</a></td></tr><tr><td><strong>[X]</strong></td><td>History</td><td>Displays the <a href="#alarm-history">↗ Alarm History</a></td></tr><tr><td><strong>[Y]</strong></td><td>Acknowledge all</td><td>Acknowledges all active alarms at once.<br>After clicking, a dialog window opens in which a comment can optionally be entered.<br>Only alarms with an acknowledgment obligation are considered.</td></tr><tr><td><strong>[Z]</strong></td><td>Columns</td><td>Calls up a menu via which the different columns can be displayed and hidden</td></tr><tr><td><strong>[a]</strong></td><td>Export alarms</td><td>Exports the current alarm overview as a file.<br>Options are:<br>– CSV format<br>– XLSX format (Excel compatible)<br>The export file contains all visible columns in the current view.</td></tr><tr><td><strong>[b]</strong></td><td>Search</td><td>Search in alarms</td></tr></tbody></table>

## Customize View

You can customize the display of alarms to your requirements. To do this, click on column **\[W]**

### Show/hide columns

Use the [↗ switches](https://docs.buildings.ability.abb/collection/preface/user-interface-elements#switches) to show or hide individual columns.

### Arrange columns

You can arrange columns using [↗ drag and drop](https://docs.buildings.ability.abb/collection/preface/user-interface-elements#dragn-drop)

## Display of Tags

* In the "Tags" column **\[J]**, the tags are displayed that are assigned to the rule through which the alarm was created.
* In the normal view, only tags that are in a category and that category has been marked as a [↗ favorite are displayed for alarms.](https://docs.buildings.ability.abb/collection/mandatory-base/platform-core/workspace-and-identity/tags#mark-categories-as-favorite)
* If multiple tags are displayed that are in different categories, you can adjust the order. See [↗ Change the order of the displayed tags](https://docs.buildings.ability.abb/collection/mandatory-base/platform-core/workspace-and-identity/tags#arrange-categories-in-an-order).
* To display all tags assigned to an alarm, activate the [↗ Detailed View](#detailed-view)

### Change the order of the displayed tags

You can adjust the order in which the tags are displayed. To do this, you must put the categories in the desired order in tag management.

Proceed as described [↗ here](https://docs.buildings.ability.abb/collection/mandatory-base/platform-core/workspace-and-identity/tags#arrange-categories-in-an-order) .

## Detailed View

Click on **\[Q]** to open the detailed view.

## Alarm History

<figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FCTfZFZ4cC6Ho9luGQ8Gl%2FDocs_Alarme%204%20-%20Alarm-Historie.png?alt=media&#x26;token=47fd0c76-3342-4a10-a2d6-4f94f08d346e" alt=""><figcaption></figcaption></figure>

In the alarm history, all dismissed alarms as well as acknowledged alarms appear. Entries from the alarm history cannot be deleted.

### Open Alarm History

1. Open the[ ↗ Alarm Overview](https://docs.buildings.ability.abb/collection/platform/live-cockpit/widgets/predefined-widgets/alarm-overview)
2. Click on **\[V]**&#x20;

   ▷ The alarm history opens.

### Operate Alarm History

The alarm history is operated using the same controls as the alarm overview.

### Export Alarm History

1. Open the alarm history
2. Click on **\[AD]**
3. Click on **AE** or **AF** to download the alarm history as a .csv or .xlsx file.