# Create a General Calendar

## Overview

*General Calendars* serve as the basis for when alarms are escalated.

We recommend creating *General Calendars* as generously as possible. A *General Calendar* is often created for an entire year.

By leaving out days, you can use the General Calendar to specify when alarms should NOT be escalated, e.g., on public holidays. Keep in mind that you can have several General Calendars and select several General Calendars for each escalation.

## Create a Calendar

<div data-full-width="true"><figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FtguuMrRjpmb3QLs0d0Vw%2FEskalation%20(1).png?alt=media&#x26;token=be2e4f89-0316-4a87-a5e6-fa92adfd0693" alt=""><figcaption></figcaption></figure></div>

1. Click on **Engineering \[A]**
2. Click on **Escalation \[B]**
3. **Click on \[C]**

   ▷ The calendar view opens.
4. Click on **\[D]**

   ▷ The window **\[D1]** opens
5. Give the calendar a name **\[D2]**
6. Click on **\[D3]** to create new dates in the calendar
7. Activate the switch **\[D4]**
8. Under **\[D5]**, select the start date
9. Under **\[D6]**, select the end date
10. Optional: Click on **\[D3]** again to create more entries.

    ◈ By leaving out dates between entries, you can deactivate escalations for a certain period, e.g., for public holidays.
11. Click on **Save** **\[D7]**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.buildings.ability.abb/collection/platform/platform-core/alert-and-escalation/escalations/create-a-general-calendar.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
