# Create a New Escalation

<figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2F1I7tt1oS9gUOqgTKZPAf%2FEskalation.png?alt=media&#x26;token=41ebbc1b-a659-44eb-8383-640daab33812" alt=""><figcaption></figcaption></figure>

1. Click on **Engineering \[A]**
2. Click on **Escalation \[B]**
3. Click on **\[C]**

   ▷ The window **\[D]** opens
4. Give the escalation a name **\[E]**
5. Click on **Create \[F]**

   ▷ The "Configure Escalation" menu opens

   ▷ The escalation has been created but still needs to be configured

   ▷ Continue with the chapter [-> Configure Escalation](https://docs.buildings.ability.abb/collection/platform/platform-core/alert-and-escalation/escalations/configure-an-escalation)


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