# Group Escalations

## Overview

When many alarms are triggered within a short time, this can lead to a flood of notifications. To avoid this, alarms can be combined within an escalation. In this process, several incoming alarms are grouped into a single escalation message—depending on individually defined conditions. In addition, certain alarm tags can be excluded from the combination so that they are still escalated individually.

### Procedure

<div data-full-width="true"><figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FRFSlZxxtDK5g9N26NumM%2FEskalation%20(2).png?alt=media&#x26;token=93a1a6d9-fb51-42c4-9d5e-33b5b0432d17" alt=""><figcaption></figcaption></figure></div>

1. Click on *Engineering* **\[A]**
2. Click on *Escalation* **\[B]**&#x20;

   ▷ The overview of the escalation configurations opens.
3. Click on **\[D]**&#x20;

   ▷ The *Combine Alarms* window **\[D1]** opens.
4. Activate the switch **\[D2]** to enable the combining of alarms.
5. Under **\[D3]**, enter the time period in seconds within which the alarms must occur to be combined.
6. Under **\[D4]**, enter the minimum number of alarms that must occur within the defined time period for them to be combined.
7. Under **\[D5]**, select the alarm tags that are to be excluded from the combination (e.g., *High Prio*).
8. Click on **Save** **\[D6]** to apply the changes.

### Example

**Conditions:**

* Time period: **10 seconds**
* Minimum number: **5 alarms**

**Scenario 1:** Within 8 seconds, 5 alarms are triggered without excluded tags → **The alarms are combined** and sent as a single escalation message.

**Scenario 2:** Within 10 seconds, 4 alarms are triggered → **No combination**, 4 individual escalation messages are sent.

**Scenario 3:** Within 10 seconds, 7 alarms are triggered, of which 2 have the tag *High Prio* (excluded) → The 5 remaining alarms are combined, the 2 *High Prio* alarms are escalated individually.