# Job Diagnostics

## What is the purpose of *Job Diagnostics*?

The *Job Diagnostics* in *Eliona* are for the detailed analysis and monitoring of the processing of *notifications*. Here you can trace which *notifications* were triggered, via which providers they were escalated, and to whom they were sent. In addition, you gain insight into the status and history of the respective *notification* jobs.

With *Job Diagnostics*, you can:

* Monitor the sending process of a *notification*.
* Trace escalation chains and recipients.
* Detect problems with delivery or processing early.
* View information about repeated *notifications* and their duration.

This function is particularly helpful for administrators and operators to check the functionality of the *notification* system and ensure that alarms and messages are forwarded correctly.

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## Open Job Diagnostics

<div data-full-width="true"><figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FuwfmQ8k2YoF2ZBjHBfcb%2FJob%20Dagnostics.png?alt=media&#x26;token=6dd508f0-4a8a-4492-a656-004936c06cc2" alt=""><figcaption></figcaption></figure></div>

* Open the menu item **Engineering \[A]**&#x20;

  ▷ The "Engineering" workspace opens.
* Click on **\[B] Notifications providers**&#x20;

  ▷ The "Notifications providers" menu opens&#x20;

  ▷ You will see a list of the available notification providers.
* To get to the **Job Diagnostics**, click on **\[C] "Show job diagnostic"**

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## The Job Diagnostics Page

<div data-full-width="true"><figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FYajNo4FPxTLpMz9QOcRQ%2FJob%20Dagnostics%20(1).png?alt=media&#x26;token=79edeae4-28fe-444b-ab8e-0ab9f613b983" alt=""><figcaption></figcaption></figure></div>

<table data-full-width="true"><thead><tr><th width="69.60000610351562"></th><th width="127"></th><th></th></tr></thead><tbody><tr><td><strong>[A]</strong></td><td>ID</td><td>The ID of the notification</td></tr><tr><td><strong>[B]</strong></td><td>Function</td><td>Via which notification provider it was escalated.</td></tr><tr><td><strong>[C]</strong></td><td>Recipient</td><td>To whom it was escalated.</td></tr><tr><td><strong>[D]</strong></td><td>Start</td><td>When the notification started.</td></tr><tr><td><strong>[E]</strong></td><td>Created</td><td>When the notification was triggered.</td></tr><tr><td><strong>[F]</strong></td><td>Delivered by</td><td>By whom the notification was created.</td></tr><tr><td><strong>[G]</strong></td><td>Status</td><td>The status of the notification.</td></tr><tr><td><strong>[H]</strong></td><td>Details</td><td>You can expand the details here; you can see which alarm or which ticket triggered the notification. You can also see when the last notification of this alarm was sent, how often it was repeated, and how long it took.</td></tr><tr><td><strong>[I]</strong></td><td>Search</td><td>Here you can filter the notifications by various things.</td></tr><tr><td><strong>[J]</strong></td><td>More options</td><td>Click here to open <strong>[K]</strong></td></tr><tr><td><strong>[K]</strong></td><td>Go to</td><td>Here you can go directly to the alarm or ticket that triggered this notification.</td></tr><tr><td><strong>[L]</strong></td><td>Page settings</td><td>Here you can set how many jobs you want to see or jump to the next or previous page.</td></tr></tbody></table>