# SMS

## SMS Notifications in BuildingPro Suites

The **SMS** notification provider in BuildingPro Suites enables the configuration and management of SMS notifications to send alarms and other notifications directly via SMS. These notifications are ideal for time-critical messages.

***

## Configuration

The SMS settings **cannot be configured via the frontend**. Instead, the parameters must be transmitted directly to the service. Please contact your system administrator to make the necessary settings.

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## Combining Alarms

Alarms can also be grouped here as with other notification providers.

{% content-ref url="/pages/IcUjCEYEjWrNej1igYET" %}
[Group Escalations](/collection/platform/platform-core/alert-and-escalation/escalations/group-escalations.md)
{% endcontent-ref %}

***

## SMS Templates

<figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2F8Z2BoQgW5DP815xRtzC8%2Fimage.png?alt=media&#x26;token=0b387d92-2059-48d8-9b10-f2c44cc2bd87" alt=""><figcaption></figcaption></figure>

BuildingPro Suites offers the possibility to customize individual SMS templates. These templates define the text style, structure, and content of the SMS notifications.

{% content-ref url="/pages/lUdHpKau2od0aDuILzYr" %}
[Twig Templating in BuildingPro Suites](/collection/academy/twig-templating-in-eliona.md)
{% endcontent-ref %}

1. **Customize template:** Under Templates, you will find your SMS template; to edit it, click on <img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2Ft7NZOQ0HE3PyOWwEo0mS%2Fimage.png?alt=media&#x26;token=b67d0b3b-e969-4f29-92c2-8e33fcd2eb8d" alt="" data-size="line">
2. **Override standard:**
   * Select the **"Override standard"** option to make individual changes to the template.
   * As soon as this option is active, you can edit the SMS text.
3. **Edit format & style:** The SMS text can be customized directly to convey the desired information concisely and understandably. **Example for an alarm SMS text:**

   ```csharp
   BuildingPro Suites Alarm: {{asset.name}} ({{asset.gai}}) - {{alarm.msg}}
   {% if alarm.gone_ts is null %}https://{{domain_name}}/alarms?alarm_id={{alarm.alarm_id}}
   {% else %}https://{{domain_name}}/alarms/history{% endif %}
   ```
4. **Save:**
   * After editing the template, click on **"Save"** to apply the changes.


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