> For the complete documentation index, see [llms.txt](https://docs.buildings.ability.abb/collection/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.buildings.ability.abb/collection/platform/platform-core/alert-and-escalation/escalations/notification-provider/sms.md).
# SMS
## SMS Notifications in BuildingPro Suites
The **SMS** notification provider in BuildingPro Suites enables the configuration and management of SMS notifications to send alarms and other notifications directly via SMS. These notifications are ideal for time-critical messages.
***
## Configuration
The SMS settings **cannot be configured via the frontend**. Instead, the parameters must be transmitted directly to the service. Please contact your system administrator to make the necessary settings.
***
## Combining Alarms
Alarms can also be grouped here as with other notification providers.
{% content-ref url="/pages/IcUjCEYEjWrNej1igYET" %}
[Group Escalations](/collection/platform/platform-core/alert-and-escalation/escalations/group-escalations.md)
{% endcontent-ref %}
***
## SMS Templates
BuildingPro Suites offers the possibility to customize individual SMS templates. These templates define the text style, structure, and content of the SMS notifications.
{% content-ref url="/pages/lUdHpKau2od0aDuILzYr" %}
[Twig Templating in BuildingPro Suites](/collection/academy/twig-templating-in-eliona.md)
{% endcontent-ref %}
1. **Customize template:** Under Templates, you will find your SMS template; to edit it, click on
2. **Override standard:**
* Select the **"Override standard"** option to make individual changes to the template.
* As soon as this option is active, you can edit the SMS text.
3. **Edit format & style:** The SMS text can be customized directly to convey the desired information concisely and understandably. **Example for an alarm SMS text:**
```csharp
BuildingPro Suites Alarm: {{asset.name}} ({{asset.gai}}) - {{alarm.msg}}
{% if alarm.gone_ts is null %}https://{{domain_name}}/alarms?alarm_id={{alarm.alarm_id}}
{% else %}https://{{domain_name}}/alarms/history{% endif %}
```
4. **Save:**
* After editing the template, click on **"Save"** to apply the changes.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.buildings.ability.abb/collection/platform/platform-core/alert-and-escalation/escalations/notification-provider/sms.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
2. **Override standard:**
* Select the **"Override standard"** option to make individual changes to the template.
* As soon as this option is active, you can edit the SMS text.
3. **Edit format & style:** The SMS text can be customized directly to convey the desired information concisely and understandably. **Example for an alarm SMS text:**
```csharp
BuildingPro Suites Alarm: {{asset.name}} ({{asset.gai}}) - {{alarm.msg}}
{% if alarm.gone_ts is null %}https://{{domain_name}}/alarms?alarm_id={{alarm.alarm_id}}
{% else %}https://{{domain_name}}/alarms/history{% endif %}
```
4. **Save:**
* After editing the template, click on **"Save"** to apply the changes.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.buildings.ability.abb/collection/platform/platform-core/alert-and-escalation/escalations/notification-provider/sms.md?ask=