# Notifications

The settings in this chapter only affect the notifications you receive in the BuildingPro Suites app or via your web browser.

{% hint style="info" %}
Do you want to manage the notifications that are sent via SMS/email/Slack etc.?

Information on this can be found in the chapter [-> Escalation](/collection/platform/platform-core/alert-and-escalation/escalations.md)
{% endhint %}

## What are Notifications?

Notifications inform you about various processes in BuildingPro Suites.

Notifications should not be confused with s[Alarms](/collection/platform/alert-center/alarms.md), [escalations](/collection/platform/platform-core/alert-and-escalation/escalations.md), or [tickets](/collection/platform/service-desk.md).

## Types of Notifications

When "notifications" are mentioned in this document, it refers to 2 types of notifications:

1. Internal notifications
2. Push notifications via your web browser (e.g., Chrome or Firefox)

### Internal Notifications

Internal notifications appear in the BuildingPro Suites interface.

Internal notifications are announced by a marker in the title bar **\[A]**, a visual cue **\[B]**, and a notification sound.

<div data-full-width="true"><figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2F0TPerhz5xxg4MkGDrivu%2FDocs%20Benachrichtigung%201.png?alt=media&#x26;token=8059e8b6-aed4-4214-9fcb-a0328dcb744a" alt=""><figcaption></figcaption></figure></div>

[-> More information on notifications in the menu bar](/collection/platform/platform-core/alert-and-escalation/notifications/internal-notifications.md)

### Push Notifications via Your Web Browser (e.g., Chrome or Firefox)

Push notifications are notifications that are issued by your web browser (e.g., Chrome or Firefox).

<div data-full-width="true"><figure><img src="https://3489494878-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9GvUpaatBiReR43XFSMg%2Fuploads%2FtPsajcIQf4H23jeCmyRC%2FE7AC8274-F85D-4788-BB1E-0871BCA3C16A.png?alt=media&#x26;token=affe85dd-9273-4af0-82ef-e4c09fb359b6" alt=""><figcaption><p>A push notification in Google Chrome</p></figcaption></figure></div>

The advantage of push notifications is that you also see these notifications when you are not actively using BuildingPro Suites.

[-> More information on push notifications](/collection/platform/platform-core/alert-and-escalation/notifications/push-notifications.md)


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