Infrastructure and Alarming Portal for a Swiss Bank
A resilient hybrid alarm and analytics portal for more than 50 buildings.
Industry: Banking and Finance Organization: Swiss bank Scope: More than 50 buildings worldwide Year: 2024
At a Glance
Datapoints
More than 200,000
Buildings
More than 50 worldwide
Architecture
Highly available hybrid cloud and on-premise deployment
Alarm integrity
Edge buffering prevents alarm loss during interruptions
Overview
The bank replaced a deprecated alarm system with a scalable portal for alarm monitoring, analytics, dashboards, asset management, rules, notifications, filtering, and geographic visualization. BuildingPro Suites integrates into the bank's IT environment while leaving existing specialist systems in place.
Architecture
The platform runs as containerized services on a Kubernetes cluster managed by the customer. Separate environments support development, testing, rollout preparation, and production. A central database receives alarm state changes and analog measurements from buildings around the world.
Niagara JACE 8000 and 9000 gateways and Dell servers connect local systems using BACnet/IP, Modbus, KNX, S7, TCP/IP, REST, OPC UA, APROL, SNMP, and Niagara. Data is engineered and harmonized at the edge before publication to BuildingPro Suites.
Reliable Alarm Management
Each building contributes approximately 2,000–25,000 datapoints. Edge buffering preserves data and alarms during communication failures. The portal provides alarm priorities, mandatory acknowledgment for critical alarms, repeated notifications, role-based access, and tag-based filtering. Mail integration and SAML single sign-on connect the platform to established enterprise services.
Rollout Challenges
The main effort is harmonizing datapoints from diverse building systems. Older installations, incomplete data, and deprecated interfaces can require building-specific engineering and custom drivers. A building-by-building rollout and close coordination with suppliers made the international deployment manageable while meeting stringent cybersecurity requirements.
Last updated