Acknowledgment Obligation and Dismissed Alarms
Overview
What are dismissed alarms?
An alarm is "dismissed" when the criteria for an alarm are no longer met and it is not an alarm subject to acknowledgment.
A dismissed alarm no longer appears in the Alarm Overview. However, a dismissed alarm always appears in the ↗ Alarm History.
Alarms CANNOT be deleted from the Alarm History.
What are alarms subject to acknowledgment?
Alarms subject to acknowledgment appear in the ↗ Alarm Overview until they are acknowledged by a user.
After an alarm subject to acknowledgment has been acknowledged, the alarm is moved to the ↗ Alarm History.
Whether an alarm is subject to acknowledgment is configured in the ↗ rule that triggers the respective alarm. Alarms subject to acknowledgment are highlighted by a marker [B].
Example 1
A rule is created that triggers an alarm as soon as the temperature drops below 20 °C. The rule is marked as not subject to acknowledgment.
The temperature drops below 20 °C
▷ An alarm is triggered
▷ The alarm appears in the Alarm Overview
The temperature rises back above 20 °C
▷ The alarm "Dismisses"
▷ The alarm no longer appears in the Alarm Overview
▷ The alarm appears in the Alarm History
Example 2
A rule is created that triggers an alarm as soon as the temperature drops below 20 °C. The rule is marked as subject to acknowledgment.
The temperature drops below 20 °C
▷ An alarm is triggered
▷ The alarm appears in the Alarm Overview
▷ The alarm is marked as subject to acknowledgment [C]
The temperature rises back above 20 °C
▷ The alarm does not "Dismiss"
▷ The alarm remains visible in the Alarm Overview
The alarm is acknowledged
▷ The alarm no longer appears in the Alarm Overview
▷ The alarm appears in the Alarm History
Acknowledge an Alarm
Open the ↗ Alarm Overview
Click on [M] for the desired alarm
▷ The menu [M1] opens
Click on [M6]
▷ The alarm is acknowledged
Acknowledge an Alarm with a Comment
Open the ↗ Alarm Overview
Click on [M] for the desired alarm
▷ The menu [M1] opens
Click on [M7]
Enter a comment and click OK.
Logbook
If an alarm has already been acknowledged with a comment, the "Logbook" option appears instead of [M7]. The comment that was entered when an alarm was acknowledged with a comment is displayed in the logbook.
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